What is your return policy?
You may return any unused item for a refund within 60 days of ordering.
All returns require a Return Merchandise Authorization Number (RMA#). Please contact us via our Contact Us Form before returning any items.
Please note that all orders are subject to a 15% restocking fee.
- Shipping charges are non-refundable & the customer is responsible for shipping charges for returns to Paper and More
- We highly encourage ordering sample sheets and envelopes from the bottom of each page beforehand to test.
- All orders are subject to a restocking fee of 15%.
- Packs must be returned in their entirety. Any missing or damaged sheets will be charged at the same rate for individual sample sheets available for each product.
- Customer is responsible for ensuring package arrives to us in proper condition. Please insure package if necessary.
- Items that are damaged, not in the original condition, or have obvious signs of use for reasons not due to a paperandmore.com error will be subject to a restocking fee up to 25%.
- Sample sheets, sample packs and custom variety packs are not returnable.
- Almost Perfect products are not returnable.
- Custom cut papers are not returnable.
- Custom printed invitations and accessories are not returnable.
- Fiskars® & Yasutomo® products are not returnable. Defective products will be directly handled by the manufacturer.